Administrative Assistant to Team Leader/Client Concierge

Job Description

We are looking for a person to join our successful real estate team to assist in client support, administrative and computer work, field incoming calls, schedule appointments and in general provide the support necessary to maximize the team’s productivity and improve the client experience overall.

Hours: 40 per week in the office (preferably 5 days – 8 hours each, but there is flexibility). Some after hours and weekend work may be necessary.

Qualities/Skills Required

  • Excellent customer service and organizational skills
  • Strong verbal and written communication skills
  • Detail oriented
  • Proficient in Microsoft Office Suite (Excel, Word, and Outlook)
  • Previous office experience is a must
  • Reliability is critical
  • Familiarity with real estate sales a plus
  • CRM experience a plus

Including, but not limited to the following:

  • Answer team leader’s phone while in office and direct to appropriate team member, or in time, should be able to answer some of the inquires that arise without forwarding on.
  • Manage team leader’s schedule
  • Coordinate and facilitate team leader’s focus on practice development (CRM management)
  • Showing coordination for team leader’s listings
  • Manage client databases – mail and email
  • Manage organization files – both paper and computer
  • Track client purchase anniversaries and other client milestones and prompt team to follow-up (CRM management)
  • Contract to Close Administration including but not limited to the following:
    1. Create purchase agreement and other documents
    2. Coordinate/communicate with clients and cooperating agent on escrow deposit, inspections and repairs, and due diligence periods
    3. Attend inspections/appraisals/walkthroughs
    4. Coordinate/communicate with closing attorney/title company
    5. Submit paperwork internally to PSIR
    6. Coordinate final walkthrough, transfer of keys and schedule time for clients to sign closing documents

Resume Submission

Accepted file types: pdf, docx, doc, Max. file size: 50 MB.